Solution for Peripage PB40 Printing Blank Labels
If you're using the Peripage PB40 thermal printer and encountering the issue of printing blank labels, don't worry—this is a common problem that can be caused by several factors, such as incorrect settings, issues with the label roll, or connectivity problems. Fortunately, this guide will help you troubleshoot and resolve the issue so you can get back to printing your labels with ease.
Possible Causes and Solutions for Printing Blank Labels
-
Incorrect Paper Type or Label Size Settings
A common reason for printing blank labels is selecting the wrong paper type or label size. If the settings are not configured properly, the printer might not print anything.
Solution:
-
Double-check the label size settings in your printing software or app to ensure they match the size of the labels you’re using.
-
In the Peripage app, make sure that the correct label size is selected.
-
Adjust the settings to match the dimensions of your labels, such as the width and length, before starting the print job.
-
Label Roll Installation Issues
Improper installation of the label roll could also be the cause of blank labels. If the roll is not aligned correctly or is improperly loaded, the printer may fail to detect the labels, causing it to print nothing.
Solution:
-
Reinstall the label roll and ensure it's properly aligned with the printer's paper feed mechanism.
-
Verify that the labels are loaded with the printable side facing up.
-
Ensure the label roll is securely inserted into the printer’s compartment, neither too tight nor too loose.
-
Low Ink or Toner (For Non-Thermal Printers)
For printers that use ink or toner (not applicable for thermal printers like the Peripage PB40), printing blank labels could be caused by low ink or toner levels. If you are using a thermal printer, this issue does not apply, as the Peripage PB40 does not require ink.
Solution:
-
If you are using a non-thermal printer, check the ink or toner levels and replace or refill them as necessary.
-
Connectivity Issues (Bluetooth or USB)
If your Peripage PB40 printer is connected via Bluetooth or USB and is not properly linked to your device, it may not receive the printing instructions correctly, leading to blank prints.
Solution:
-
Verify the Bluetooth or USB connection between your device and the printer.
-
Ensure Bluetooth is turned on and that the printer is paired with the correct device.
-
For USB connections, ensure the cable is firmly plugged into both the printer and your computer.
-
Printer Software or Firmware Issues
Outdated or incompatible printer software and firmware can also cause printing issues, including printing blank labels.
Solution:
-
Make sure that your printer software is up-to-date and fully compatible with your operating system.
-
Check for available firmware updates for your Peripage PB40 printer and install them.
-
If needed, reinstall the printer drivers on your computer or mobile device.
-
Dirty Print Head
A dirty or clogged print head can also cause issues with printing, including blank labels. Dirt or residue on the print head can block proper printing, especially with thermal printers like the Peripage PB40.
Solution:
-
Turn off the printer and carefully clean the print head using a soft cloth or a cleaning solution designed for thermal printers.
-
Ensure that the print head is dry before using the printer again.
-
Label Roll or Paper Not Compatible
If the label roll or paper you're using is not compatible with the Peripage PB40, it might not print correctly, which can result in blank labels.
Solution:
-
Make sure you are using the correct type of label rolls or paper for the Peripage PB40.
-
Use labels specifically designed for thermal printers and ensure they meet the printer’s specifications for size and material.
-
Printer Settings in Mobile Apps or Computer
Sometimes, mobile apps or desktop software might not be configured properly for your printer, which can result in printing blank labels.
Solution:
-
Double-check that the Peripage PB40 is selected as the correct printer in your mobile app or desktop software.
-
Verify that the print settings for labels are properly configured, including label size, margins, and alignment.
