FAQ

    • What is a PeriPage?
    • 30-Day Money-Back Guarantee
    • Didn't find your answer?
    • Buying items online can be a daunting task
    • Can PeriPage print color?
    • How do i use a discount code?
    • What is the difference between PeriPage A9 and PeriPage A9S?
    • Do I get any confirmation my order went through?
    • What is the difference between PeriPage A9S and PeriPage A9 Pro?
    • Can I amend my order?
    • How do I change PeriPage paper?
    • Will the prints fade over time?
    • Where do we ship from?
    • How long does thermal paper last?
    • Who do we ship through?
    • How to use PeriPage? How do I connect my Phone to PeriPage?
    • What are my payment options?
    • Does PeriPage need to add ink?
    • What if I received a faulty item?
    • What paper are supported?
    • Can I return or exchange an item?
    • PeriPage light indicator tips
    • How can i track my order?
    • Can connect computer to print?
    • How to recharge PeriPage?

    About PeriPage

    What is a PeriPage?

    PeriPage is a pocket thermal printer designed to print anything & anywhere you want! Just connect it with your phone to start printing. It is easy to use, super cute and easy fit your pocket or bag so it's super portable! Print notes, memo, photos, to-do list and more.

    Can PeriPage print color?

    No, PeriPage is a thermal printer so it can print only monochromatic, but you can find different type of colored paper to use with here!

    Spoiler: Colored Photo printer it's on the way

    What is the difference between PeriPage A9 and PeriPage A9S?

    PeriPage A9S has 304 dpi, and the resolution of it has been greatly improved, it's appearance has been optimized with graceful lines in design make it more fashionable and the battery last 2x more longer.

    What is the difference between PeriPage A9S and PeriPage A9 Pro?

    Both have 304dpi and can print HD picture, The main difference between A9 Pro and A9S is that it can print grayscale photos that are closer to the real thing, making the color gradation of the photos more abundant.

    How do I change PeriPage paper?

    PeriPage currently has a variety of products on sale. A6 is a push-type slide to open the cabin, A9 and A9S, A9PRO, and A9MAX are button-style to open the cabin, put paper in the cabin, close the cabin, and wait for the green light to turn on.

    Will the prints fade over time?

    Yes, PeriPage is a thermal printer like receipts printer, so the prints will fade over time, but our official paper is appositely improved to be high contrast, fade resistence and water resistence! Some of our paper roll are certified to last up to 10 years or more!

    Please don't leave the paper exposed to heat source, hot enviromental condition can make the paper fade more quickly.

    We are working to develop new type of paper that never fade!

     

    How long does thermal paper last?

    Our official paper last 5-10 years depending on the type.

    How to use PeriPage? How do I connect my Phone to PeriPage?

    1. Please download the  PeriPage APP for your IOS or Android device. 
    2. Turn on the bluetooth on your phone and the printer.
    3. Open the App and connect the printer from the App.

    Note: If your product cannot be connected normally, please confirm whether it is the latest version or it still cannot be connected. You can double-click the power button twice and wait for the QR code to be automatically printed out by the machine, turn on the QR code scanning function of the software, and scan to connect to the machine.

    Does PeriPage need to add ink?

    PeriPage is the thermal printer, which requires no ink. Just load the paper in, and you can print.

    What paper are supported?

    PeriPage A6 supports 56x30mm basic thermal paper, label thermal paper and sticker thermal paper. 
    PeriPage L1 support 13.5x36mm thermal tape.
    PeriPage A9/A9S/A9Pro support 56*30mm,77x30mm thermal paper, label thermal paper and sticker thermal paper.

    PeriPage A9s Max support 56x30mm,77x30mm,107x30mm thermal paper, label thermal paper and sticker thermal paper.

    PeriPage's official paper has passed BPA test, and it is BPA free.

    PeriPage light indicator tips

    Green on-fully charged / normal use state;

    Red on-Charging / paper shortage / print head overheating / cover opened;

    Red flashing-Low battery. It will cause the print to be light, please charge in time;

    Orange on-Printer debugging mode has been entered, long press the power button until shutdown to exit debugging mode.

    Red light flashes quickly-Bluetooth failed , restart the printer

    Can connect computer to print?

    Download and install the computer driver on the official website. After that, use it just like the normal printer. (The downloaded driver package contains instructions and print templates)

    https://www.ileadtek.com/en/download.html

    How to recharge PeriPage?

    Any Micro-USB adapter is capable of charging PeriPage. It can also be charged by PC.

    PeriPage A6 can print 8-10 rolls paper after a full charge. PeriPage A9/A9S/A9S Pro can print 8-10 rolls paper after a full charge.

    PeriPage A9s Max can print 8-10 rolls paper after a full charge.

    About our Website

    30-Day Money-Back Guarantee

    We truly believe we make the most innovative printer in the world, and we want to make sure we back that up with a risk-free ironclad 30-day Money-Back!

    If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.

    Buying items online can be a daunting task

    So we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right. We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.

    How do i use a discount code?

    Once you’ve reached the checkout stage, enter your discount code into our discount bar, enter the correct code and click "Apply".

    Do I get any confirmation my order went through?

    Anytime you place an order you will receive 2 emails. The first will be a confirmation email containing your order number. The second email contains your tracking number and is sent once your item has been marked as shipped! Please note that sometimes it can take up to 5-10 days for your tracking number to be activated! Click here to read about Shipment & Delivery information

    Can I amend my order?

    Contact us as soon as possible if you wish to amend your order. We ship items out usually within 3 working day, so we can not guarantee any changes will be made. It is your responsibility to ensure you check out the correct items and shipping info.

    Where do we ship from?

    We have multiple warehouses around the world.
    We usually ship from ASIA but sometimes we can also ship from USA or EUROPE depending on multiple factors.

    Who do we ship through?

    Orders are generally shipped through the USPS or UPS, but sometimes we may use DHL, EMS, Fedex or other carriaers depending by the destination of the order.

    What are my payment options?

    We accept payments through PayPal.

    What if I received a faulty item?

    If you discover a fault, please contact us immediately including the picture of the packaging of your order with the faulty item & your order confirmation #? (within 3 days of receiving your parcel)

    Can I return or exchange an item?

    Click here to Read our Refund Policy page for info.

    How can i track my order?

    Please check the tracking page or the order confirmation email to track your order.

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