In order to solve your problem as soon as possible, when contacting us, there are a few tips that need your attention:

1. Please provide the order number (ie: #PP******) so that we can quickly solve your troubles for you.

2. If you need to change the order information, please leave the correct information in the message.

3. For Customers from Brazil, please fill in your order information with your personal tax ID.

4. Affected by COVID-19, the global logistics speed is generally slow, please wait patiently for your package, we will do our best to send it to you.
Company Address:21/F, Building 8, Area B, Phase 3, Software Park, Jimei District Xiamen, 361000 Fujian, China

Phone number:+86 177 5001 5781

Due to the time difference, we cannot give you a timely reply, but our reply will not exceed 12 hours (except holidays), we will reply you immediately after seeing your message