Peripage Tattoo Stencil Printer Troubleshooting Guide
When using the Peripage Tattoo Stencil Printer, encountering small issues is common, but there's no need to worry—most problems can be easily resolved. To help you get the most out of your Peripage Tattoo Stencil Printer, we've put together a guide for troubleshooting common issues, ensuring smooth and successful tattoo stencil printing.
1. Poor Print Quality: Blurry or Unclear Prints
Issue: The printed tattoo stencil is blurry, unclear, or lacks detail.
Possible Causes:
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Low-quality or damaged printing paper.
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Dirty print head.
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Incorrect printer settings with a low resolution.
Solutions:
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Check the Printing Paper: Make sure you're using the correct tattoo stencil paper, and that it's not damp or damaged. Replace the paper and try again.
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Clean the Print Head: Gently clean the print head with a soft cloth or cleaning tool to remove any dust or ink residue.
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Adjust Print Settings: Ensure that the print resolution is set to a higher level in the printer settings (via the app or driver) to match the needs of stencil printing.
2. Printer Won’t Connect to Device
Issue: The printer won't connect to your phone or computer via Bluetooth.
Possible Causes:
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Bluetooth is not enabled on the devices.
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The printer and device are too far apart.
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The printer is not in pairing mode.
Solutions:
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Ensure Bluetooth is On: Make sure both the printer and your device have Bluetooth enabled and that the Peripage printer is selected on your device.
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Keep Devices Within Range: Ensure the printer and device are within a 1-2 meter range to maintain a stable signal.
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Restart Devices: Turn off Bluetooth on both the printer and device, then restart both and try pairing again.
3. Paper Jams or Paper Not Feeding Properly
Issue: The printer jams during printing, or the paper is not feeding into the printer.
Possible Causes:
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Incorrect paper placement, or the paper is bent or stacked too high.
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Obstructions or dust in the printer feed area.
Solutions:
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Check Paper Placement: Ensure the paper is loaded correctly and not bent. If it's stacked too high or wrinkled, adjust the paper and try again.
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Clean the Paper Feed: Regularly clean the paper feed area and rollers to remove any dust or debris that might cause jams.
4. Printer Won’t Power On or Power Issues
Issue: The Peripage Tattoo Stencil Printer won’t turn on, or the indicator light flashes when attempting to power it on.
Possible Causes:
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Low battery.
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Issues with the power cord or charging port.
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Battery failure.
Solutions:
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Charge the Battery: Make sure the printer has enough charge. Use the original charger to ensure it’s properly charged.
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Check the Power Connections: Ensure that the power cord and charging port are working properly and that connections are secure.
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Restart the Printer: Try turning the printer off and on again to see if it powers up.
5. Printer Is Not Responding or Freezing
Issue: The printer freezes or does not respond during printing.
Possible Causes:
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Software or driver issues.
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The file being printed is too large or in an unsupported format.
Solutions:
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Update Drivers and Software: Ensure that both the printer’s software and drivers are up to date. You can check for updates through the Peripage app or official website.
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Check File Format: Confirm that the file format is supported by the Peripage printer. We recommend using standard image formats like JPEG or PNG.
6. Printer Overheats or Gets Too Hot
Issue: After extended use, the printer overheats, causing a decrease in performance or preventing normal operation.
Possible Causes:
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Continuous use of the printer for an extended period without breaks.
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High ambient temperature affecting the printer's ability to cool down.
Solutions:
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Pause and Let It Cool: If the printer is overheating, pause printing for a while and let the printer cool down naturally before resuming use.
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Ensure Proper Ventilation: Use the printer in a well-ventilated area, and avoid printing for long periods without breaks.
